Breakout Track 1

Hear about one program’s journey from the early days of low code to being fully enabled and controlling their own destiny. Rallying around a new set of tools and approaches to drive change is never easy but it can happen when you make transformation a team sport.

With blueprinting, the value of Direct Capture of Objectives (DCO), and end customer engagement, the IRS is delivering faster than ever. We will explore how teams can rapidly learn with Blueprint, and begin building and refining solutions using DCO — an approach that has become the preferred delivery method for the entire ECM program at the IRS. We’ll discuss the end-to-end process, from ideation to initiative launch, and how the ECMO Orientation team ensures each project is set up for success. This session will include insights and discussions on how DCO accelerates delivery and drives outcomes across the organization.